We’re here to make your shopping experience as bright as your style! Send us a message — our team is happy to help with anything you need.

Have a question or need assistance? Send an email to our Customer Experience Team, and we’ll be happy to help!

We’d love to hear from you! Call our Customer Experience Team — we’re always happy to help brighten your day (and your closet!).

splashofpink

Feel free to call us at 203.222.2233. Our customer support hours are Monday - Saturday 10am - 5pm EST and Sunday 12 - 4pm EST.You can also find our chat bubble on the bottom right corner of our website. We are reachable by chat during customer service hours.If you need us before or after store hours you can contact us at info@splashofpink.com. Our system can answer most questions automatically. If you require further assistance we will respond during the next business day.<hr> Click <a href="https://www.splashofpink.com/pages/about-us" title="https://www.splashofpink.com/pages/about-us">HERE</a> to find out more about Splash of Pink.

Feel free to call us at 203.222.2233. Our customer support hours are Monday - Saturday 10am - 5pm EST and Sunday 12 - 4pm EST. You can also find our chat bubble on the bottom right corner of our website. We are reachable by chat during customer servi

How can I get in touch with you?

Contact Us/Stores

Return Policy

How do I make a return?

Can I exchange an item?

Do you offer free return shipping?

How long will it take for my return to be processed once it is received?

What if the item(s) I want to return came with a gift with purchase (GWP)?

Can I exchange an item if I removed the tags?

What should I do if I can't find my return label email?

Can I update my shipping address after placing an order?

What should I do if I haven't received a response to my return request?

How can I exchange an item at the store?

Returns And Exchanges

How long will it take to receive my order?

What if my package gets lost or arrives damaged?

My order was marked delivered but it’s not here.

Where can I see my order history?

Can I change or cancel my order after I compleate it?

What do I do if I receive the wrong item in my order?

What are my options if an ordered item is no longer available or delayed?

What should I do if my order arrived with missing items?

Can I add additional items to my order after it has been placed?

What should I do if I suspect my order was not confirmed?

Orders

Do you offer free shipping?

Do you ship internationally?

When will my order ship?

How do I track my package & how long will it take for my order to arrive?

Can I change my shipping method after I've placed my order?

How do you handle refunds for shipping errors or delays?

How are shipping costs calculated?

What should I do if my order has an incorrect or incomplete address?

Shipping

Can you tell me more information about your products?

What sizes do you carry?

What if the Product I Want Is Out Of Stock?

Product

Where are you located?

Where Can I Find You On Social Media?

Can I send someone a gift?

Gift Cards

How do I apply promo/discount codes?

Do you offer a discount for first-time customers?

Discounts

Do you have a reward program?

Why did my rewards points disappear?

How can I add my birthday to receive additional rewards points?

How can I view my rewards history and retrieve related codes?

How can I track or apply my rewards points to a purchase?

How is my Pink Perks tier determined?

What should I do if I have issues logging into my account?

Rewards Program

Can I get a list of sale prices on your products?

Do you have a mobile app for shopping?

What is the Personal Shopper service?

Can items be held during sale times?

Do you offer any promotions or gifts with purchase?

How do I qualify for free gift wrapping?

What should I do if I didn't receive a promotional gift with my purchase?

Caring for Your Lilly Pulitzer Clothing

Frequently Asked Questions

How do I use my store credit for a purchase?

What should I do if my refund amount is incorrect?

Payment

How can I get in touch with you?Updated 18 days ago