My order was marked delivered but it’s not here.Updated 23 days ago
📬 Missing Package or Marked as Delivered
If your tracking shows “Delivered” but you haven’t received your package yet, don’t worry — it might still be on the way! 💕
Here are a few steps to try first:
Check Around Your Home
Carriers often leave packages in a safe spot such as a porch, garage, side door, or with a neighbor.Ask Neighbors or Building Management
If you live in an apartment or shared space, someone may have accepted it for you.Verify Your Shipping Address
Double-check your order confirmation email to make sure it was sent to the correct address.Wait a Little Longer
Occasionally, carriers scan packages as “delivered” a few hours early. Keep an eye out over the next 1–2 days — it often arrives soon after.
If you’ve tried all of the above and still can’t locate your package:
Please reach out directly to the carrier (UPS, USPS, or FedEx) for more details on the delivery.
If you still need help, contact our team at [email protected] or give us a call at 203-222-2233 — we’ll be happy to assist you! 💖