My order was marked delivered but it’s not here.Updated 18 days ago

📬 Missing Package or Marked as Delivered

If your tracking shows “Delivered” but you haven’t received your package yet, don’t worry — it might still be on the way! 💕

Here are a few steps to try first:

1. Check Around Your Home
   Carriers often leave packages in a safe spot such as a porch, garage, side door, or with a neighbor.

2. Ask Neighbors or Building Management
   If you live in an apartment or shared space, someone may have accepted it for you.

3. Verify Your Shipping Address
   Double-check your order confirmation email to make sure it was sent to the correct address.

4. Wait a Little Longer
   Occasionally, carriers scan packages as “delivered” a few hours early. Keep an eye out over the next 1–2 days — it often arrives soon after.

If you’ve tried all of the above and still can’t locate your package:

• Please reach out directly to the carrier (UPS, USPS, or FedEx) for more details on the delivery.

• If you still need help, contact our team at [email protected] or give us a call at 203-222-2233 — we’ll be happy to assist you! 💖