Shipping
Do you offer free shipping?
We offer free ground shipping on all orders within the USA over $125. The order total needs to be above $125 regardless of coupons or reward points being used. Oversized items or very heavy items will have a $10 shipping charge attached to it and do
Do you ship internationally?
We will gladly ship to you overseas. The shipping and duty is calculated at time of checkout. On average, depending on the country for which your order is being shipped to, you can expect your package to arrive in about 2 weeks. You will be able to
When will my order ship?
Orders placed on splashofpink.com will ship within 24 hours. Items that are marked as 'on order' will ship when they arrive into our facility. Typical timing is 3-5 business days. Orders placed during sale and promotional events, please allow 3-5 bus
How do I track my package & how long will it take for my order to arrive?
Once your order has shipped, you will receive an email with your tracking information. You can also find your tracking number in your shipping confirmation email — simply click the tracking number to view your package’s status. Free Shipping:. Ships
My order was marked delivered but it’s not here.
If your tracking shows “Delivered” but you haven’t received your package yet, don’t worry — it might still be on the way! 💕. Here are a few steps to try first:. Check Around Your HomeCarriers often leave packages in a safe spot such as a porch, gara
Can I change my shipping method after I've placed my order?
If your order hasn’t shipped yet, we may be able to update the shipping method for you. Simply contact us with your order details, and we’ll be happy to assist. Please note that expedited options—such as UPS 2nd Day Air—may incur additional fees. 📞
How do you handle refunds for shipping errors or delays?
If a shipping error or delay occurs due to a mistake on our end, we sincerely apologize and will gladly refund your shipping costs. Once processed, you’ll receive a confirmation of the refund. However, if the delay is caused by factors outside of our
How are shipping costs calculated?
Shipping costs are calculated at checkout based on your order and delivery location. We also offer free standard U.S. shipping on all orders over $125. If you have any other questions, please feel free to reach out — we’re always happy to help!
What should I do if my order has an incorrect or incomplete address?
If you've received a notification that the address on your order is incomplete or invalid, please verify your address details immediately. Check for any missing components such as apartment, unit, or suite numbers. Providing us with the correct and c