We offer free standard shipping on all orders within the USA over $125. The order total needs to be above $125 regardless of coupons or reward points being used. Oversized items or very heavy items will have a $15 shipping charge attached to it and d

We offer free standard shipping on all orders within the USA over $125. The order total needs to be above $125 regardless of coupons or reward points being used.Oversized items or very heavy items will have a $15 shipping charge attached to it and do not qualify for the free shipping regardless of the order amount or tier status.

Do you offer free shipping?

We will gladly ship to you overseas. The shipping and duty is calculated at time of checkout. On average, depending on the country for which your order is being shipped to, you can expect your package to arrive in about 2 weeks.  You will be able to

<span id="isPasted" style="color: rgb(18, 17, 39); font-family: Merriweather; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We will gladly ship to you overseas. The shipping and duty is calculated at time of checkout. On average, depending on the country for which your order is being shipped to, you can expect your package to arrive in about 2 weeks. &#xA0;You will be able to track your order with the tracking information provided once the order clears customs in the USA which is about 5-7 business days. Splash of Pink does not provide return labels for any order placed outside of the US.

Do you ship internationally?

Orders placed on splashofpink.com will ship within 24 hours. Items that are marked as 'on order' will ship when they arrive into our facility. Typical timing is 3-5 business days. Orders placed during sale and promotional events, please allow 3-5 bus

Orders placed on splashofpink.com will ship within 24 hours.Items that are marked as &apos;on order&apos; will ship when they arrive into our facility. Typical timing is 3-5 business days.Orders placed during sale and promotional events, please allow 3-5 business days for your order to leave our facility.Orders for which there is expedited shipping - 2nd day &amp; overnight shipping, need to be placed by 1pm EST. There is no Saturday or Sunday delivery.

When will my order ship?

At Splash of Pink, we want you to receive your favorites as quickly as possible! Please review our shipping timelines and order tracking information below. Regular Orders: Orders placed on splashofpink.com typically ship within 24 hours. Items Marked

<h1 id="isPasted">Shipping &amp; Order Tracking</h1>At Splash of Pink, we want you to receive your favorites as quickly as possible! Please review our shipping timelines and order tracking information below.<h2 id="order-processing-times">Order Processing Times</h2><ul><li>Regular Orders: Orders placed on&#xA0;<a href="https://splashofpink.com/">splashofpink.com</a> typically ship within 24 hours.</li><li>Items Marked &#x201C;On Order&#x201D;: Items marked as &#x201C;On Order&#x201D; will ship once they arrive at our facility. Please allow approximately 3&#x2013;5 business days.</li><li>Sale &amp; Promotional Orders: During sales and promotional events, please allow 3&#x2013;5 business days for your order to leave our facility.</li></ul>Please note that processing times refer to when your order leaves our facility, not when it arrives at your doorstep. Business days do not include weekends.<h2 id="expedited--priority-shipping">Expedited &amp; Priority Shipping</h2>Need your order sooner? Please keep the following cutoff times in mind when selecting an expedited shipping option.<ul><li>2nd Day &amp; Overnight Shipping: Orders must be placed by 1:00 PM EST to meet the expedited shipping cutoff.</li><li>Priority Shipping: Orders placed after 1:00 PM EST will ship the following business day.</li><li>Weekend Delivery: Expedited shipping options do not include Saturday or Sunday delivery.</li></ul>Please note that shipping speed begins once your order has shipped. Delivery dates are not guaranteed and may vary depending on the carrier.<h2 id="how-to-track-your-order">How to Track Your Order</h2>You can easily check the status of your order in either of the following ways.Option 1: Track Through Our ChatYou can track your package directly through our website chat. Simply log in through the chat window to view and manage your orders.Option 2: Track Through Your Account<ol start="1"><li>Visit your&#xA0;<a href="https://account.splashofpink.com/">Splash of Pink account</a>.</li><li>Log in to your account.</li><li>Navigate to your orders page.</li><li>Select your order to view its status and tracking information.</li></ol>You can view and track all your open orders in one convenient place.<h2 id="need-help-with-your-order">Need Help With Your Order?</h2>If your order hasn&apos;t shipped within the expected processing timeframe or you need assistance with tracking, please contact our customer service team. We&apos;re happy to help!

How do I track my package & how long will it take for my order to arrive?

If your tracking shows “Delivered” but you haven’t received your package yet, don’t worry — it might still be on the way! 💕. Here are a few steps to try first:. Check Around Your HomeCarriers often leave packages in a safe spot such as a porch, gara

<h3 data-start="143" data-end="190" id="isPasted">&#x1F4EC; Missing Package or Marked as Delivered</h3>If your tracking shows &#x201C;Delivered&#x201D; but you haven&#x2019;t received your package yet, don&#x2019;t worry &#x2014; it might still be on the way! &#x1F495;Here are a few steps to try first:<ol data-start="362" data-end="951"><li data-start="362" data-end="499" style="font-family: Merriweather; font-size: 18px;">Check Around Your Home Carriers often leave packages in a safe spot such as a porch, garage, side door, or with a neighbor.</li><li data-start="501" data-end="634" style="font-family: Merriweather; font-size: 18px;">Ask Neighbors or Building Management If you live in an apartment or shared space, someone may have accepted it for you.</li><li data-start="636" data-end="770" style="font-family: Merriweather; font-size: 18px;">Verify Your Shipping Address Double-check your order confirmation email to make sure it was sent to the correct address.</li><li data-start="772" data-end="951" style="font-family: Merriweather; font-size: 18px;">Wait a Little Longer Occasionally, carriers scan packages as &#x201C;delivered&#x201D; a few hours early. Keep an eye out over the next 1&#x2013;2 days &#x2014; it often arrives soon after.</li></ol>If you&#x2019;ve tried all of the above and still can&#x2019;t locate your package:<ul data-start="1025" data-end="1276"><li data-start="1025" data-end="1129" style="font-family: Merriweather; font-size: 18px;">Please reach out directly to the carrier (UPS, USPS, or FedEx) for more details on the delivery.</li><li data-start="1130" data-end="1276" style="font-family: Merriweather; font-size: 18px;">If you still need help, contact our team at <a data-start="1178" data-end="1199" rel="noopener">info@splashofpink.com</a> or give us a call at 203-222-2233 &#x2014; we&#x2019;ll be happy to assist you! &#x1F496;</li></ul>

My order was marked delivered but it’s not here.

If your order hasn’t shipped yet, we may be able to update the shipping method for you. Simply contact us with your order details, and we’ll be happy to assist. Please note that expedited options—such as UPS 2nd Day Air—may incur additional fees. 📞

If your order hasn&#x2019;t shipped yet, we may be able to update the shipping method for you. Simply contact us with your order details, and we&#x2019;ll be happy to assist. Please note that expedited options&#x2014;such as UPS 2nd Day Air&#x2014;may incur additional fees.&#x1F4DE;&#xA0;Call us: 1-203-222-2233 &#x1F4E7; Email:&#xA0;<a href="mailto:info@splashofpink.com">info@splashofpink.com</a>

Can I change my shipping method after I've placed my order?

If a shipping error or delay occurs due to a mistake on our end, we sincerely apologize and will gladly refund your shipping costs. Once processed, you’ll receive a confirmation of the refund. However, if the delay is caused by factors outside of our

If a shipping error or delay occurs due to a mistake on our end, we sincerely apologize and will gladly refund your shipping costs. Once processed, you&#x2019;ll receive a confirmation of the refund.However, if the delay is caused by factors outside of our control&#x2014;such as weather conditions or issues within the carrier&#x2019;s service&#x2014;we&#x2019;re unfortunately unable to issue a refund, as the responsibility lies with the carrier. In those cases, we recommend contacting the carrier directly to request reimbursement.

How do you handle refunds for shipping errors or delays?

Shipping costs are calculated at checkout based on your order and delivery location. We also offer free standard U.S. shipping on all orders over $125, excluding those with bulk or heavy items. If you have any other questions, please feel free to rea

Shipping costs are calculated at checkout based on your order and delivery location. We also offer free standard U.S. shipping on all orders over $125, excluding those with bulk or heavy items. If you have any other questions, please feel free to reach out &#x2014; we&#x2019;re always happy to help!

How are shipping costs calculated?

If you've received a notification that the address on your order is incomplete or invalid, please verify your address details immediately. Check for any missing components such as apartment, unit, or suite numbers. Providing us with the correct and c

If you&apos;ve received a notification that the address on your order is incomplete or invalid, please verify your address details immediately. Check for any missing components such as apartment, unit, or suite numbers. Providing us with the correct and complete address ensures prompt delivery without unnecessary delays.

What should I do if my order has an incorrect or incomplete address?

We’re here to make your shopping experience as bright as your style! Send us a message — our team is happy to help with anything you need.

Have a question or need assistance? Send an email to our Customer Experience Team, and we’ll be happy to help!

We’d love to hear from you! Call our Customer Experience Team — we’re always happy to help brighten your day (and your closet!).