What should I do if I suspect my order was not confirmed?Updated 10 days ago

If you believe your order didn’t go through but you were still charged, start by checking for an order confirmation email. If you don’t see one, verify whether the order might have been placed under a different email address or account. If you’re unsure whether the purchase was made through Splash of Pink, Lilly Pulitzer corporate, or another Signature Store, feel free to reach out to us with any details you have so we can look into it. Please note that we can only access and review orders placed directly through Splash of Pink.