Frequently Asked Questions
Can I get a list of sale prices on your products?
In-Store Only Sale:We do not provide a full list of in-store sale prices. However, if you’re interested in a specific product, feel free to contact us — we’re happy to check the current sale price for you. Online Only Sale:We don’t offer a separate l
Do you have a mobile app for shopping?
Currently, we do not offer a downloadable mobile app. However, you can easily shop with us on our fully mobile-friendly website. Click HERE
What is the Personal Shopper service?
We’re excited to offer a personalized shopping experience through our Personal Shopper service! Whether you’re unsure what to wear, need help choosing pieces for an event, or just want a fresh style refresh, our team is here to make shopping easy an
Can items be held during sale times?
During sale times, we are unable to hold items in store. We apologize for any inconvenience this may cause, as stock tends to move quickly during sales.
Do you offer any promotions or gifts with purchase?
Yes, we occasionally offer promotions such as free gifts with purchase. These offers vary and are usually available when you spend a certain amount. Our promotions are time-limited, so be sure to check our current offers when shopping. We also send o
How do I qualify for free gift wrapping?
Free gift wrapping is available for our Bubblegum and Hibiscus members; for all other customers, gift wrap is available for a $4 fee. You can also include a custom note for the recipient, and we’ll add it to your package. Please check your account de
What should I do if I didn't receive a promotional gift with my purchase?
If you qualified for a gift with purchase and did not receive it, please ensure that your purchased items were not already on sale, as this can affect eligibility. You’ll also need to make sure the GWP is added to your cart before checkout — we do no
Caring for Your Lilly Pulitzer Clothing
Lilly Pulitzer pieces are made with bright colors, quality fabrics, and special details — and with the right care, they’ll stay beautiful wear after wear. Below are our recommended care tips to help keep your styles looking their best. Always check t